t Samaleshwari Arts, every garment is thoughtfully crafted using authentic Sambalpuri handloom and undergoes strict quality checks before dispatch. Due to the exclusive and handcrafted nature of our products, we maintain a strict no return and no exchange policy on all orders placed through our website.

We request our customers to carefully review product descriptions, size details, and images before placing an order to ensure a confident purchase.

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Damaged or Incorrect Product

In the rare event that you receive a damaged or incorrect item, we are here to assist you. To be eligible for review, please ensure the following:

You must record a clear, continuous unboxing video while opening the parcel.
The video should clearly show the sealed package, shipping label, and the product inside.
The video must be without any cuts or edits.
Claims without a proper unboxing video will not be accepted.

Please share the unboxing video along with your order details within 48 hours of delivery. Our team will verify the issue and provide an appropriate resolution if the claim is found valid.